Return Policy

Return Policy

Windows:

SATISFACTION GUARANTEED: If for some reason the window arrives with one or just few glass pieces that became dislodged, we reserve the right to ask you to re-glue them (we'll help) or come to you and glue them ourselves if local. For more significant damage, we reserve the right to have it returned and we will repair or replace it, but in any event, at no additional cost to you.

Undamaged Windows: After 7 calendar days after delivery, no refunds or exchanges unless at our sole discretion. Customer is responsible for shipping costs.

Custom Windows: No refunds at any time. If something isn't right, we'll work with you.

CD's: If CD arrives scratched or DOA, please Contact us.

If there is a concern about services provided for voice or piano lessons, refunds will be provided on a case by case basis.

Living Rock Family Outreach
90 Fern Hill Drive

Granville, OH 43023
740.403.2156

Return Policy

Windows:

SATISFACTION GUARANTEED: If for some reason the window arrives with one or just few glass pieces that became dislodged, we reserve the right to ask you to re-glue them (we'll help) or come to you and glue them ourselves if local. For more significant damage, we reserve the right to have it returned and we will repair or replace it, but in any event, at no additional cost to you.

Undamaged Windows: After 7 calendar days after delivery, no refunds or exchanges unless at our sole discretion. Customer is responsible for shipping costs.

Custom Windows: No refunds at any time. If something isn't right, we'll work with you.

CD's: If CD arrives scratched or DOA, please Contact us.

Living Rock Family Outreach
615 W Broadway

Granville, OH 43023
740.403.2156