Home > Shipping

Windows:

Wendy puts many hours into your custom window, so we want to make sure it gets to you with no issues. Here are our shipping policies:

Local pick up: This is the preferred method. No Cost. PIckup at 615 W Broadway, Granville, OH 43023

FOR FREE CUSTOMER PICKUP, USE PROMO CODE "CUSTOMERPICKUP" (no quotes) during checkout.

FOR SHIPPING, due to the amount of packaging necessary to safely ship a window and the weight (windows average 20 pounds when completed), an estimated minimum cost of $50 for shipping will be applied at checkout. We will contact you to determine how you would like to have the window shipped. If this estimated shipping amount is not sufficient for the delivery desired, you agree to pay the difference.

SATISFACTION GUARANTEED: If for some reason the window arrives damaged, we reserve the right to repair, return or replace it, but in any event, at no additional cost to you.

GIFT SHIPPING AVAILABLE: If you need a gift for a friend or loved one, we are happy to send it directly to them, with an enclosed short message of your wording.

If you have any questions about shipping, colors, or anything else, do not hesitate to contact us at wendyjamesart@livingrock.com.

CDs: Shipping is Free – included with your Suggested Donation. Please consider adding $5 to your donation to cover shipping supplies and delivery charges.